How we handle your information

Youniverse is the coaching practice of Things We Thought We Knew. This page explains what information we collect, why we collect it, and how you can stop hearing from us.

What we collect

• Contact details you give us on this site: your name, email address, and phone number.
• Messages you send us through the chat assistant, email, or text message.
• Basic records of the coaching sessions you book with us.

How we use it

• To reply to your inquiry and schedule your free strategy call.
• To send booking confirmations and appointment reminders.
• To share coaching programs, tips, and offers that may interest you.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Text messages

If you give us your mobile number, we may text you about your inquiry, your appointments, and Youniverse programs. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to cancel text messages, and we will confirm. Getting help or support does not require consent to receive marketing texts.

Email

Every marketing email we send includes an unsubscribe link. Click it and we stop. You can also email support@youniverse.rocks or call 1-912-254-9591 at any time.

Access and deletion

Email support@youniverse.rocks to ask what information we hold about you, to correct it, or to have it deleted. We will act on your request within one business week.

Contact

Youniverse / Things We Thought We Knew, 3320 South 32nd Street, Fort Smith, AR 72903. Call 1-912-254-9591 or email support@youniverse.rocks.

Last updated: October 18, 2026.